Terms & Conditions
Terms and Conditions
Welcome to Brown Sugar Helsinki! Before booking an appointment or using our services, please read the following terms and conditions carefully.
1. Booking and Cancellation Policy:
All appointments must be booked in advance through our online booking system or by contacting us directly.
We kindly request a minimum of 24 hours notice for appointment cancellations or rescheduling.
Late cancellations or no-shows may be subject to a cancellation fee.
2. Payment Policy:
Payment is due at the time of service.
We accept cash, credit/debit cards, and other forms of electronic payment.
Prices are subject to change without prior notice.
3. Health and Safety:
Please inform us of any allergies, skin conditions, or medical concerns prior to your appointment.
We reserve the right to refuse service to anyone who may pose a risk to their own health or the health of our technicians.
Our salon adheres to strict hygiene and sanitation protocols to ensure the safety of our clients and staff.
4. Privacy Policy:
We respect your privacy and are committed to protecting your personal information.
Any information collected from you will be used solely for the purpose of providing our services and will not be shared with third parties without your consent.
5. Refund Policy:
Refunds are not offered for services rendered.
In the event of dissatisfaction with a service, please contact us within 48 hours, and we will make every effort to resolve the issue to your satisfaction.
6. Minors Policy:
Clients under the age of 18 must be accompanied by a parent or legal guardian for their appointment.
Parental consent may be required for certain services.
7. Salon Etiquette:
Please arrive on time for your appointment to ensure the full duration of your service.
We kindly ask that you refrain from bringing children or additional guests to your appointment unless they are receiving services.
8. Changes to Terms and Conditions:
Brown Sugar Helsinki reserves the right to update or modify these terms and conditions at any time without prior notice.
By booking an appointment or using our services, you agree to abide by the latest version of these terms and conditions.
By booking an appointment or using our services, you acknowledge that you have read, understood, and agreed to these terms and conditions. If you have any questions or concerns, please don't hesitate to contact us.